Payment Policy

Last updated: March 2026

Accepted Payment Methods

At Velimiora, we offer secure and convenient payment options for your wall lighting purchases:

PayPal

Our primary payment method is PayPal, offering you:

  • Secure payment processing
  • Buyer protection
  • Option to pay with your PayPal balance
  • Ability to link your preferred payment cards

Credit/Debit Cards via PayPal

Even without a PayPal account, you can safely pay using:

  • Visa
  • Mastercard
  • American Express
  • Discover

Simply select "Pay with Debit/Credit Card" during checkout to process your payment securely through PayPal's guest checkout system.

Payment Process

  1. Shopping Cart Review: Verify your selected items and quantities
  2. Shipping Information: Enter your delivery address
  3. Payment Selection: Choose your preferred payment method
  4. Order Review: Confirm your order details and total amount
  5. Payment Completion: Process your secure payment
  6. Order Confirmation: Receive your order confirmation email

Currency and Pricing

All prices on Velimiora are listed in British Pounds (GBP). For international customers, PayPal will automatically convert the payment to your local currency using current exchange rates.

Price Information

  • All prices include VAT for UK and EU customers
  • Shipping costs are calculated at checkout based on your location
  • Any applicable customs duties or import taxes are the responsibility of the customer

Payment Security

Your payment security is our priority. We maintain strict security measures:

  • SSL encryption for all transactions
  • Secure payment processing through PayPal
  • No storage of credit card information on our servers
  • Regular security audits and updates

Order Processing

After your payment is confirmed:

  • You'll receive an immediate order confirmation email
  • Orders are processed during business hours (Monday-Friday, 9:00-17:00 GMT)
  • Shipping typically begins within 1-2 business days
  • Track your order status through your account or order confirmation email

Payment Issues

If you experience any payment-related issues:

  • Contact our customer service team at ask@velimiora.com
  • Call us at +447956463381 during business hours
  • Check your payment method's available balance and limits
  • Verify your billing address matches your card information

Additional Information

For questions about our payment policy or assistance with your purchase, please contact us:

  • Email: ask@velimiora.com
  • Phone: +447956463381
  • Address: 26 Coolgardie Ave, London E4 9HP, UK