Privacy Policy

Last updated: March 2026

This Privacy Policy describes how Velimiora ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website velimiora.com (the "Service") and tells you about your privacy rights and how the law protects you.

1. Information We Collect

1.1 Personal Information

When using our Service, we may collect the following types of personal information:

  • Name and contact details (email address, phone number, postal address)
  • Payment information
  • Delivery address
  • Communication preferences
  • Purchase history

1.2 Usage Information

We automatically collect certain information when you visit our website, including:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent
  • Referral sources
  • Operating system

2. How We Use Your Information

We use your personal information for the following purposes:

  • Processing and fulfilling your orders
  • Communicating about your purchases and account
  • Providing customer support
  • Sending marketing communications (with your consent)
  • Improving our website and services
  • Complying with legal obligations

3. Information Sharing

We may share your personal information with:

  • Delivery partners to fulfill your orders
  • Payment processors for secure transactions
  • Service providers who assist our operations
  • Legal authorities when required by law

4. Data Security

We implement appropriate security measures to protect your personal information, including:

  • Encryption of sensitive data
  • Secure payment processing
  • Regular security assessments
  • Limited staff access to personal data

5. Your Rights

Under UK data protection law, you have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Object to direct marketing
  • Withdraw consent at any time

6. Cookies

We use cookies and similar technologies to:

  • Remember your preferences
  • Understand how you use our website
  • Improve our services
  • Provide personalized content

7. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

  • Email: ask@velimiora.com
  • Phone: +447956463381
  • Address: 26 Coolgardie Ave, London E4 9HP, United Kingdom

8. Updates to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website, and significant changes will be communicated to you through our website or email.